LINEN HIRE TERMS & CONDITIONS
Damp Linen
Damp linen is very susceptible to mildew, which will ruin the cloth within a few hours.
Please ensure that damp linen is left to dry before being packed back into the blue bags.
A full replacement charge will be made for any cloth that is damaged by mildew.
Damaged / Stained Linen
All damaged linen (burns, rips, tears, graffiti and vomit) will be automatically charged. If after a wash and re-wash the cloth is still stained/marked it will be charged for.
Guidance
For your information the following is a guide to items that are likely to cause stains that cannot be removed resulting in a full replacement charge being made. This is not a comprehensive list only a guide:
- Candle Wax
- Grease & Oil
- Ink/Pen/Crayon
- Party Poppers
- Fake & Real Flower Petals
- Table Confetti
- Glow Sticks
- Red Wine – We have been advised that a better quality red wine is more likely to cause major stains
- Some Food Colourings – Orange Sauces i.e Curry
- Ground in Dirt/Mud and Footmarks
- Velcro
All charged linen will be available to collect for inspection/collection for 14 working days after notifying you that it is to be charged for.
Replacement charges are available on request.
ALL DAMAGED LINEN WILL BE CHARGED FOR
